Close Window

Wedding Travel Account - Standard Terms and Conditions

Treat this card like cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced or redeemed. This card is redeemable for merchandise or services at participating Flight Centre NZ stores only, not redeemable for cash. This card expires 12 months from the last transaction. Cash will not be given for any unused balance. Unused balance on expiry of this card will not be refunded or credited.

  1. A $200 non-refundable deposit is required at the time of opening your Wedding Travel Account.
  2. Full and final payment for your travel arrangements is due 8 weeks prior to departure, unless requested sooner by suppliers.
  3. If contributions do not equal the value of the travel arrangements at the time final payment is due the couple will be responsible for the balance of monies owing.
  4. If contributions exceed the value of the travel arrangements excess monies may be used to purchase additional Flight Centre product such as activities, tours or insurance.
  5. Money paid into the travel account cannot be redeemed for cash.
  6. Cancellation and refunds will be calculated in accordance with Flight Centre (NZ) Ltd and supplier terms and conditions relating to specific product.
  7. Refunds will only be made to the original creator of the travel account.
  8. Any guest contributions to the Wedding Travel Account become non refundable to the guest.
  9. Flight Centre (NZ) Ltd standard booking conditions apply in all cases and are available at

STANDARD Booking Terms and Conditions

Please read the following terms and conditions carefully. You must not accept any booking unless you understand and agree with the following terms and conditions.


All prices are subject to availability and can be withdrawn or varied without notice. Prices Quoted are subject to change at any time until full payment received and tickets issued and we reserve the right to correct any pricing errors or omissions. Prices are per person unless otherwise stated.


Cancelled bookings will incur charges. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced. Fees will also apply where a booking is changed or tickets are re-issued. Where we incur any liability for a cancellation fee or charge for any booking, which you cancel, you agree to indemnify us for the amount of that fee or charge.


We require a minimum deposit of $100 per person when booking. Your service provider will require further deposits. All deposits are non-refundable. Final payment is required no later than 6 weeks prior to departure unless otherwise stated on your invoice. Some airfares or services must be paid in full at the time of booking.


Prices are valid for payment by cash, cheque, and EFTPOS or NZ electronic transfer. Cheques are accepted but take up to two weeks to clear. If you pay by credit card, you agree that you will not seek to charge back your payment to Flight Centre (NZ) Limited.

Please note that electronic payments may take up to 3 business days to process. If you are paying by this method you will need to pay at least 3 business days prior to the actual due date. You must notify your consultant of your payment once it has been made.

Where you pay by cheque, you agree not to stop payment of the cheque even when you cancel a booking. You agree that we may apply the proceeds of the cheque to satisfy any liability you have to us, including any liability in respect of cancellation fees, before refunding the balance to you. Documents will not be issued until full payment with cleared funds is received.


Certain taxes are mandatory in various countries. There may also be an additional local tax charged at some airports. All taxes are subject to change without notice.


Travel Insurance is strongly recommended at the time you pay for your travel. Please refer to our insurance brochures for full details. All clients decline travel insurance at their own risk.


Flight Centre (NZ) Limited acts as a travel agent only. We sell various travel related products on behalf of numerous transport, accommodation and other wholesale service providers, such as airlines, coach, rail and cruise line operators. Flight Centre (NZ) Limited's obligation is to make travel bookings on your behalf and to arrange relevant contracts between you and travel service providers. We have no responsibility for these services nor do we make or give any warranty or representation regarding their standard. All bookings are made subject to the terms and conditions and limitations of liability imposed by these service providers. Your legal recourse is against the specific provider and not Flight Centre (NZ) Limited. If for any reason, any travel service provider is unable to provide the services for which you have contracted your remedy lies against the provider and not with Flight Centre (NZ) Limited.


We do not accept any liability of whatever nature, whether in contract, tort or otherwise, for the acts, omissions or default, whether negligent or otherwise, of third party providers over whom we have no direct control. Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements. We do not accept any liability in contract, tort or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by force majeure or any other event which is beyond our control which is not preventable by reasonable diligence on our part.


Please advise your consultant of your frequent flyer details. Your consultant will pass these details on to the relevant supplier but cannot guarantee that the supplier will credit points for your booking. Please retain all boarding passes to allow verification of your travel if required.


It is your responsibility to ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities. Any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility. All travelers must have a valid passport for international travel. Many countries require at least 6 months validity from the date of entry and some countries require a machine-readable passport.

Effective 12 January 2009, entry requirement to the USA for all eligible nationals of the Visa Waiver Program (VWP) will be to obtain an Electronic System for Travel Authorisation (ETSA). To find out if your passport allows you to travel under the visa waiver program, please refer to the following website: The ETSA is an online automated system used to determine the eligibility of visitors to travel to the USA under the VWP. Please note, you will be unable to enter the USA under the VWP unless you have obtained an ETSA at least 72 hours prior to travel. It is your responsibility to ensure that you get ETSA prior to travel.

If you need information regarding visa and other travel document requirements for your trip please let us know. We can obtain such information from an external visa advisory service provider on your behalf or you can access this information at We do not warrant the accuracy of such information and accept no liability for any loss or damage, which you may suffer in reliance on it.


You must assess the risks associated with your chosen destination through the Safe Travel website (, and ensure that you are fully aware of any health and safety risks for your destinations.


Travel documents include (without limitation) airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. Travel documents may be subject to certain conditions and/or restrictions including (without limitation) being non-refundable, non-date-changeable and subject to cancellation and/or amendment fees. All travel documents are non transferable. All airline tickets must be issued in the name of the passport/photo identity holder, some carriers will deny carriage if the name varies and the booking may be cancelled. Any errors in names on your documentation will be your responsibility if not advised at the time of booking. It is your responsibility to collect all travel documents from us prior to travel. As a general rule your travel documents will be available for collection 2 weeks prior to departure, however this will depend on your individual arrangements. Please contact your consultant the day before collection to confirm that the travel documents are ready for collection.


It is your responsibility to ensure that you are aware of any health requirements for your travel destinations and to ensure that you carry all necessary vaccination documentation.


Flight Centre (NZ) Limited is committed to protecting the privacy and confidentiality of personal information. Our Privacy Policy is available for viewing at or in store.

I acknowledge that I am 18 years of age or older, that the above travel details are correct and that I understand and agree with the above terms and conditions.


You must reconfirm your flights and check for reschedules on your onward and return flights at least 72 hours prior to each journey (including New Zealand) as departure times can change. Most airlines state that there is no need to reconfirm your departure times and flight numbers however, Flight Centre strongly advise that all flights should be reconfirmed by phone with the relevant airline or your travel consultant at least 72 hours prior to departure for each individual flight.